MANAGED SERVICES

Your Organization: Structured & Transformed

We make IT work for you

Streamline your IT operations with our Managed Services for a better visibility, control, and optimization of your resources and lead the way for a digital transformation. Your key IT resources are now free from performing routine-mundane tasks and can focus on implementing your IT vision and strategic initiatives. Get a boost on your response time with our proactive 24x7x365 monitoring and have complete control over your SLAs. 

According to a leading research report, adoption of Managed Services has resulted in: 

  • Customers devoting more time to core IT Strategy and Vision 
  • Reduced costs or have better control and visibility on costs and optimize IT spends
  • Improved capacity monitoring & planning
  • Experienced fewer outages, marked improvements in efficiency & effectiveness of response
  • Improved customer responsiveness and service levels
  • Gained access to expert knowledge & skill sets, global best practices & new technologies

The Netcon Edge

Strategic decisions that lets growing businesses stay ahead of the curve must be supported by reliable, round-the-clock Network / Security operations centre (NOC/SOC) that minimises business risk and downtime. We help businesses lower costs with simpler management and better visibility into their network with our portfolio of Managed Services.

250,000+

Managed Devices

25+

Customers

99.5%

Uptime SLA

125+

Engineers

Our Capabilities

We facilitate in enhancing the profitability, efficiency and growth in your business with our managed services. We specialize in the following areas.

Go Better

Our automated tools and processes will increase your operational responsiveness and maintain consistent service levels, while our commitment to your success will guarantee continuous service improvement.

Go Fast

Our end-to-end, data-driven services will accelerate your time-to-market and help increase your revenue.

Go Big

Let us take charge of your IT Infrastructure and free your time to focus on your business strategy. Our 24/7 management visibility and operational responsiveness will streamline your decision-making.

Our Services

Our customized 24/7 Help Desk with a team of ITIL certified engineers and experts will ensure efficient IT operations and effective processing of end-user service tickets.

Count on us for continuous technical innovation, 24/7 Network Monitoring, proactive detection of service degradation and service response for an “Always ON” network. Leverage the strength of our fleet of certified specialists for remote virtual and/or On-site feet on ground support.

Our multi geographic presence coupled with process-oriented approach will empower you to rapidly deploy new IT systems or upgrades and meet your stringent project timelines.

Trust on us for reliable handling of your day to day server and storage management tasks, such as provisioning, data management, backup and restore. Leverage our proactive 24x7 monitoring to ensure services are always available and data is protected.

From hardware logistics and configuration to end user service requests including IMACD and Break/Fix, we manage your IT so you can manage your business.

We monitor and manage all elements proactively that are part of your critical business processes. We keep your IT up and running, 100%.

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